DONATION DESK TEAM LEADERS

This is the perfect opportunity for “natural leaders” looking to do their part in promoting a spirit of hope and dignity within the Edmonton community.
The multi-location Donation Desk Program was established by the Christmas Bureau of Edmonton’s Fundraising Committee as an initiative to provide convenience for Christmas Bureau donors and to provide a visibility and awareness to the citizens of Edmonton about the Christmas Bureau and what we do.

Donation Desk Team Leaders:
o First line supervisor, coach and support for Donation Desk Ambassadors
o Schedule, train and supervise Donation Desk Ambassadors at Edmonton shopping malls according to Christmas Bureau policies
o Ensure that donation desk locations are properly stocked as prescribed by Christmas Bureau staff
o Act as liaison between the Donation Desk Ambassador and the Christmas Bureau staff

Responsibilities:
o Schedule Donation Desk Ambassadors for their assigned location through Volgistis
o Provide location specific training
o Provide on going support to the Donation Desk Ambassadors with regards to questions and issues that arise at their specific location
o Communicate with other Team Leaders and Donation Desk Ambassadors to ensure that donation desk are properly stocked with information, displays and tools/equipment
o Provide accurate information about the Christmas Bureau
o Communicate with the Volunteer Coordinator on a continual basis
o Attend Team Leader meetings
o Act in goodwill and good faith on behalf of the Christmas Bureau

Team Leaders work in groups of three and are assigned to one donation desk location. If you are organized, computer savvy and would like to increase your leadership skills, the Donation Desk Team Leader is an ideal volunteer opportunity.

Our Volunteer Department is currently looking to fill 6 Team Leader Positions amongst the following areas:
o Bonnie Doon Mall
o Commerce Place
o Kingsway Mall
o West Edmonton Mall

For more information on these volunteer opportunities or to apply, please contact:
Volunteer Services
[email protected]
or visit
www.christmasbureau.ca/volunteer