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Old 17-11-2011, 03:55 PM   #1
Gizmo
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Angry Extended Vehicle Warranties

So I brought my car to the dealership because the "Check Air Bag" light would come on when it was cold.

They did some checking and found it was a sensor part within the seatbelt causing it. The cost would be $547 for part (not including labour).
The kicker is I was told it was not covered under my warranty! I bought an extra 2 years warranty for my car but what's the point when it still doesn't help in most situations??

I totally would understand if it was wear and tear on the strap or something. But when it's an internal mechanism that is faulty I would think it would be covered.
It isn't causing any safety issues, just annoying for the light to come on, so I'm probably not going to bother fixing it. Be about $700 with labour I'm sure.

Had to rant just cuz.
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Old 17-11-2011, 04:07 PM   #2
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Take it to a different dealer. Some dealer's try and rip you off by not claiming things under warranty. If they still won't fix it, contact the manufacturer of the vehicle and speak with their warranty department. Sometimes they can authorize a warranty repair if your dealer won't. Should be able to find some phone numbers in your owner's manual.
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Old 17-11-2011, 05:49 PM   #3
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Anything to do with airbags should be covered under a lifetime warranty. My Acura was six years old when the SRS light came on and the part was changed with NO cost.

Last edited by Turtle; 17-11-2011 at 05:53 PM..
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Old 17-11-2011, 10:53 PM   #4
RJ
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Quote:
Originally Posted by Gizmo View Post
So I brought my car to the dealership because the "Check Air Bag" light would come on when it was cold.

They did some checking and found it was a sensor part within the seatbelt causing it. The cost would be $547 for part (not including labour).
The kicker is I was told it was not covered under my warranty! I bought an extra 2 years warranty for my car but what's the point when it still doesn't help in most situations??

I totally would understand if it was wear and tear on the strap or something. But when it's an internal mechanism that is faulty I would think it would be covered.
It isn't causing any safety issues, just annoying for the light to come on, so I'm probably not going to bother fixing it. Be about $700 with labour I'm sure.

Had to rant just cuz.
Honda has had this problem with the sensors in the seatbelt for years. I just had one replaced a couple months ago. As for being a safety issue you better do some further checking, if I recall when that light goes on it disables the airbags in your vehicles.
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Old 18-11-2011, 12:24 AM   #5
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AFAIK, Honda does have a lifetime warranty on seatbelt sensors. Not sure about other brands. Worth checking with your dealer (or here: http://www.auto123.com/en/used-cars/recalls) if any recalls are in effect for your problem.
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Old 18-11-2011, 09:19 AM   #6
Gizmo
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I got the number to client relations and voiced my displeasure with them saying it wasn't cover.
I was told seatbelt and airbag aren't covered by my warranty. I argued that it is still an electrical issue if it was causing my air bag light to come on, and this was only happening when it was outside for a length in cold temperatures. Like I said, if it was wear and tear, like on the actual seatbelt then I would have no problem.

It just makes me mad that they are so helpful when trying to sell you something, yet once you have a problem, they will find some way to dismiss it. I also mentioned to them that this is my 3rd car with their company, as I am a loyal customer. And I paid good money for the extended warranty for issues that may pop up to do with electrical.

I did some Googling and found a few threads that people had on the same issue. I don't want to name the company yet, as I'm giving them a chance to remedy this. I should hear back in 24 hours. If they won't help then I'm done with them and will look at another company for my next car.

Thx for all the replies btw.
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Old 18-11-2011, 09:32 AM   #7
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Same thing happened to me 10 yrs ago - about a $500 drive train part that wasn't in the warranty (a warrant bought at the dealer).
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Old 18-11-2011, 12:21 PM   #8
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Airbag, just ignore it and put elec tape over the sensor.

Done and done.
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Old 18-11-2011, 02:41 PM   #9
Gizmo
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Just heard back and they said they will cover the part ($574) as a "goodwill gesture", but I still have to pay for the labour, which can be up to $124 (still not happy about that but whatever) and on the hook for the $80 diagnostic.

Now I'm beginning to think extended warranties for vehicles are useless, and you're better off putting that money into some kind of "rainy day" car fund.
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Old 18-11-2011, 03:48 PM   #10
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Quote:
Originally Posted by Gizmo View Post
Now I'm beginning to think extended warranties for vehicles are useless, and you're better off putting that money into some kind of "rainy day" car fund.
They are useless, almost as idiotic as 3 month oil changes (I just got 10,000k synthetic oil change at LubeX), completely unnecesary. If you want a waranty, buy one from a waranty specialist not a dealer, it will cost a fraction of the price, and not locked into servicing from the dealer.
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Old 18-11-2011, 04:21 PM   #11
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Quote:
Originally Posted by moahunter View Post
Quote:
Originally Posted by Gizmo View Post
Now I'm beginning to think extended warranties for vehicles are useless, and you're better off putting that money into some kind of "rainy day" car fund.
They are useless, almost as idiotic as 3 month oil changes (I just got 10,000k synthetic oil change at LubeX), completely unnecesary. If you want a waranty, buy one from a waranty specialist not a dealer, it will cost a fraction of the price, and not locked into servicing from the dealer.
I agree on the oil change.
I don't do it every 3 months. I have an onboard computer that lets me know when it's time (it bases it on how much you drive, speed etc) and so far for the last 4 years it comes time at around the 6000km mark - for me that's about every 5-6 months.

I was also VERY stupid when I bought my first car and being 21. I only took it to Honda to get the scheduled maintenance done. Now that I look back it was dumb. The costs for packages A-D ranged from $130-$230, in the end it was just basically oil changes with checks here and there. Now I have my own mechanic that knows my vehicle and who I trust.
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Old 19-11-2011, 01:04 AM   #12
Frank Wilson
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Quote:
Originally Posted by moahunter View Post
Quote:
Originally Posted by Gizmo View Post
Now I'm beginning to think extended warranties for vehicles are useless, and you're better off putting that money into some kind of "rainy day" car fund.
They are useless, almost as idiotic as 3 month oil changes (I just got 10,000k synthetic oil change at LubeX), completely unnecesary. If you want a waranty, buy one from a waranty specialist not a dealer, it will cost a fraction of the price, and not locked into servicing from the dealer.
Excellent advice and find and straight-goods mechanic as well. I have done very with an independent specialist.

Before my friend moved up to NWT, he used to work at a dealership and only he serviced our vehicles. After he left, we left too based on his recommendation.
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